For financial-services support workflows
Do not let a chat conversation decide where money goes.
Check the customer request, retrieved records, and a proposed account or payment action before your application treats it as safe to execute.
One support request
The workflow stays in your application. The trust checkpoints do not get skipped.
Koreshield is a decision and evidence layer. Your application keeps ownership of identity, authorization, approval, and execution.
- 01
Customer requests a consequential account or payment change
- 02
Agent retrieves ticket, CRM, or policy context
- 03
Agent proposes the action with server-side verification and approval state
- 04
Your application executes, declines, or routes the case to an authorised reviewer
Detect before enforce
Get evidence before you change the customer experience.
Run detect mode first so fraud, support, and approval owners can review real evidence before enforcement.
- Customer input is checked before model context.
- Retrieved material is checked before prompt assembly.
- Proposed actions are checked before execution.