For B2B SaaS support teams
Keep support automation inside the right workspace and account boundary.
Check customer messages, private workspace context, and proposed account actions before an AI support workflow turns them into a trusted request.
One support request
The workflow stays in your application. The trust checkpoints do not get skipped.
Koreshield is a decision and evidence layer. Your application keeps ownership of identity, authorization, approval, and execution.
- 01
Customer asks about a workspace or account
- 02
Agent retrieves tenant-scoped support and product context
- 03
Agent proposes an export, account update, or handoff
- 04
Your application verifies authority and executes or escalates
Detect before enforce
Get evidence before you change the customer experience.
Use the three checkpoints as evidence alongside your tenant isolation and authorization controls.
- Customer input is checked before model context.
- Retrieved material is checked before prompt assembly.
- Proposed actions are checked before execution.